How To Effectively Relay Construction Project Information

In this post, we will explain to you how you can successfully communicate construction project information with your peers and teams so that each one of them knows their responsibilities.





The construction industry has its unique set of challenges when it comes to the effective transmission of information with workers and everyone involved in the project. Because the employees often work remotely, far away from the corporate headquarters, on the front-line, successful communication has always been an issue that has sabotaged construction projects over the years. In order to successfully manage a construction project, a project manager must go to extra lengths in setting up effective communication lines between all the entities involved in the project. There are multiple shifts, teams working on different aspects of the project, inventory and resources to manage, and a lot more. So, it can be extremely difficult to keep everyone on the same page.

This is why it is important to find ways to effectively relay construction project information to each and everyone involved with the project. Doing this not only ensures the successful completion of the construction project but also tells a lot about you as a project manager or contractor.

With that said, in this post, we will explain to you how you can successfully communicate construction project information with your peers and teams so that each one of them knows their responsibilities.


Let’s find out.


Why is Communication Important in Construction?

When effective communication is compromised in the construction industry, it can result in several problems and delays on the project, including:

● Increased risks
● Decreased profitability and productivity
● Workers not meeting expectations because they don’t know what they are or what they are supposed to do
● Employees not understanding the company and project goals
● Potential for legal issues to arise
● A lack of clarity around issues on construction sites
● More workplace injuries
● High staff turnover
● High levels of absenteeism
● Low morale
● Job dissatisfaction when employees are disengaged

Most importantly, miscommunication in construction is costly. A study conducted by FMI Corp in 2018 found that the construction industry shells out $177 billion in labour costs annually, out of which $31 billion are due to miscommunication and inaccurate and inaccessible information.

Thus, working on these issues and constraints can be challenging. Nevertheless, proactively addressing these constraints can have substantial benefits for your construction company. Companies like GoBridgit offer robust construction RFI (request for information) solutions that build stronger communication channels that help in highlighting potential issues with the project.


What are the Major Communication Challenges in Construction?

As a construction project manager, it is common to face a range of communication challenges that if not handled properly, can jeopardize the whole project. Please note that better communication will lead to better construction project management, which will ultimately result in successful project completion. Irrespective of the scale of the project, whether residential or commercial, it is vital that everyone included in the project is on the same page. The following are some of the most common communication challenges faced by the construction industry:

1. The most common communication challenge in construction is a difficult-to-reach workforce. Even a small housing project can have 100 people working at any time, across a range of skills. Now, if it is a big project, you can only imagine the number of people getting involved. Some of them may be contractors, some may be project managers, and some may be subcontractors. Given the nature of this type of work, information silos can develop. In some cases, silos can develop within silos. The chances of having mixed outcomes are always high when communication with the workforce falls to project managers on site. Communication is a totally different skill. You may be an excellent engineer, but if your communication is poor, how are you going to complete the project successfully and on time? Thus, it is important that everyone present on the site should be informed about the priorities and issues.

2. Another big challenge that many project managers face is trying to keep up with the health and safety standards at the construction site. Construction sites are extremely dangerous places. There are heavy machines, dangerous tools, situations where workers have to work on excessive heights, and more. When it comes to workplace accidents, the construction industry tops the list with a disproportionately higher rate. In the United States, one in five fatalities in the workplace occurs in the construction industry. Communication is the most critical element involved in ensuring the safety of the workforce.

3. It has also been found that information shared with the workers and teams by its very nature is highly complex and technical. In some cases, the language used is full of misused terms and jargon. Diagrams and plans need to be made in a clear and accurate manner. And labelling should be done correctly. Good communication should be concise, clear, and easy to understand. Therefore, finding ways to communicate the information in a clear and succinct way is important.


Strategies to Effectively Relay Construction Project Information

Communication comes in many different forms, including text, email, phone calls, in-person meetings, intercoms, radios, and instant messaging. And because we are talking about the construction industry, drawings and hand signals cannot be exempted. The following are some effective ways to foster strong communication among your team members on any construction site:

● First and foremost, you need to form a formal communication chain for each project. It is only about getting the key information to the key people and that too at the right time. Before the start of the project, teams should be briefed about the project. And every day before the day’s work starts, teams present at the site should be briefed about what they will be doing on that particular day. This ensures transparency.

● Moreover, ensure that everyone is on the same page. Make your messages clear, concise, and timely. Always speak and write in layman’s terms because the workers may not have the specific knowledge you have in both technical and non-technical areas.

● One of the most important things to keep in mind is to choose the right platform for conveying all your messages. This is where you have to embrace technology. Make phone calls whenever necessary and don’t rely too much on text messages because they can always be missed. Use a dedicated construction project management tool or software that gives you real-time dashboards, where you can assign tasks, keep notes, and change schedules accordingly.

These are some of the ways using which you can establish safe and effective communication between your team members.






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